Your personal information is completely safe with us. On this page, we clearly outline what data is collected, how it is used, and what rights you have.
Alpha 2018 is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right — not just a legal obligation. This Privacy Policy clearly explains what information Alpha 2018 collects, why we collect it, and how it is used and protected.
This policy applies to the Alpha 2018 website, mobile application, and all our digital services. By using our platform, you agree to this Privacy Policy. If you have any concerns, please contact us before using our services.
Alpha 2018 has always believed in transparency. That is why this Privacy Policy is written in plain, clear language instead of complex legal jargon — so you can easily understand exactly what we do with your information.
In brief: Your data is safe with us. We never sell it to third parties, and we do not collect anything beyond what is necessary.
Alpha 2018 only collects the information needed to provide you with the best possible service. We do not gather unnecessary data, and we never access sensitive information without your permission.
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | BKash/Nagad number, bank details | Deposit & Withdrawal Process |
| Usage Data | Login time, game history, betting patterns | Security & Responsible Gaming |
| Device Information | IP address, device type, browser | Fraud Prevention & Security |
If Alpha 2018 ever needs any additional information beyond this, we will notify you in advance and obtain your consent. We never access your device's camera, microphone, or location without your permission.
Alpha 2018 uses the information it collects solely for defined purposes. We never use your data for unrelated reasons.
If you no longer wish to receive promotional messages, you can opt out at any time through your account settings or by contacting our support team.
Alpha 2018 uses industry-leading technology to protect your data. Our servers are housed in secure data centers and monitored around the clock.
Your data is retained for as long as your account remains active or as required by law. Once an account is closed, the data is deleted within a specified timeframe.
Important: Only you know your account password — no Alpha 2018 staff member will ever ask for it.
The Alpha 2018 website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session & Security | Cleared at end of session |
| Functional Cookies | Remembering Language & Preferences | 30 days |
| Analytics Cookies | Site Usage Statistics | 90 Days |
| Security Cookies | Fraud Detection | 7 Days |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Alpha 2018 never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver specific services.
All third-party partners operate under strict confidentiality agreements with Alpha 2018 and are prohibited from using your data for their own purposes.
Every registered user on Alpha 2018 is entitled to the following rights regarding their personal information.
You can request to view the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
Upon account closure, your data will be deleted within the specified timeframe.
You may object to the processing of your data in certain circumstances.
You may request a copy of your data to download.
You may withdraw any consent you have given at any time.
To exercise these rights support@alpha2018.netto email us. We will respond within 72 hours.
Alpha 2018 strictly prohibits the use of our platform by anyone under the age of 18. We never knowingly collect personal information from minors.
If we become aware that a minor has created an account, we will immediately suspend that account and delete all associated data. If you are a parent or guardian and believe your child is using this platform, please contact us right away.
Alpha 2018 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page from time to time. The date of the latest update will always be shown at the top of the page.
For any questions, requests, or concerns regarding this Privacy Policy, please get in touch with us. Alpha 2018's data protection team is always here to help.
| Contact Methods | Description | Response Time |
|---|---|---|
| Support@alpha2018.net | Within 72 hours | |
| Live Chat | Platform Chat Support | Average 8 minutes |
We don't just make promises — we back them up through technology and policy.
Every piece of data — from transmission to storage — is encrypted with 256-bit SSL. No one can intercept it in transit.
During identity verification, your documents are transmitted through secure channels, and sensitive portions are masked once verification is complete.
Every quarter, third-party cybersecurity experts audit Alpha 2018's systems and identify potential vulnerabilities.
Alpha 2018 never sells your personal information to advertisers or third parties. This is a core commitment we stand by.
With dual protection via mobile OTP and password, unauthorised access to your account is virtually impossible.
Unnecessary data from inactive accounts is automatically deleted after a set period. No data is retained beyond what is required.
The most frequently asked questions from users about Alpha 2018's Privacy Policy.